Complaint Determination Type

Path: Administration > Reference Tables > Select Reference Table = I&E - Complaint Determination Type

• Information displays in Complaint > Review Complaint >   Determination field

• Click (delete) icon to delete a Determination Type.

• • If the Determination Type is being used within a Complaint, a user is not able to delete.

• Click (User Created By) icon to view when the record was created or last modified and by whom.

ADD

• Enter Determination (required)

• Active (Yes, No) (required)

• • Default is Yes

• Sort Order (required)

• • Must be an integer

  • Must be within the current range or 1 integer greater

  • can not be zero

• Click Add Determination link to add as a Determination Type.

• • Determination can not be the same as an existing Determination

EDIT

• Click (edit) to modify information about the Determination Type.

• Modify Determination, Active and Sort Order as desired.

• Click Update link to save changes

• Click Cancel link to revert back information.

• • By making a Determination Type inactive, this selection will not longer be available in the Determination Type field on a Complaint.

  • Any complaints with this source type will remain the same.

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